Streamlined Support for Your Back Office
Serving San Marcos & Surrounding Areas
Comprehensive Remote Administrative Services
What we manage every day
MPCH provides full-spectrum remote administrative services that keep your operations moving: inbox triage and prioritization, calendar and meeting coordination, travel booking, document formatting, CRM updates, data entry, invoicing and A/R follow-up, vendor coordination, and standard reporting. We capture SOPs and create repeatable workflows so nothing slips through the cracks.
Your dedicated administrative specialist acts as an extension of your team—prepping agendas, recording minutes, building forms and templates, organizing cloud drives, managing e-signatures, conducting light research, and triaging customer inquiries before they reach your leadership. The result is fewer interruptions, faster turnaround, and clearer accountability.
Onboarding, tools, and communication
Getting started is simple. MPCH runs a discovery to map responsibilities, define outcomes, and set coverage windows. We establish least-privilege access and secure credentials via a password manager with MFA. We work in the tools you already use—Google Workspace or Microsoft 365; Slack, Teams, or Zoom; Asana, Trello, or ClickUp; HubSpot or Salesforce; QuickBooks or Xero; Gusto, Stripe, or Square.
Communication is proactive and transparent. Expect daily check-ins or weekly syncs, shared dashboards, and response SLAs for email, chat, and ticketing. We align to your time zone, document every process, and maintain NDAs, encrypted storage, and audit-ready logs aligned to SOC 2 best practices, so leadership has confidence and visibility at all times.
Packages, scheduling, and performance
Choose a flexible plan that fits your workload—hourly blocks, monthly subscriptions, or a dedicated assistant model. Scale up during launches or seasonal peaks and scale back when demand eases. Overflow coverage ensures continuity when volumes spike, and cross-trained backups protect against single-point dependencies.
We schedule recurring tasks, vendor touchpoints, and reporting cadences to keep operations predictable. Commercial Janitorial is (Weekly, Bi-Weekly, Monthly), and we mirror that same rigor across finance checkpoints, payroll previews, renewals, and compliance reminders—so recurring to-dos happen automatically and on time.
Performance is measurable from day one. We track ticket volumes, turnarounds, SLA adherence, inbox zero frequency, calendar utilization, and error rates, then review the data in monthly ops reports. Together we refine workflows, eliminate bottlenecks, and continuously improve the cost per task delivered.
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Serving Local Teams with Remote Precision
Why businesses in your area choose MPCH
MPCH supports organizations in San Marcos with remote admins who understand the cadence of local teams while delivering the reach and redundancy of a distributed operation.
Whether you’re a startup, professional services firm, or nonprofit in San Marcos, we integrate with your stack, document processes, and keep leadership focused on strategic work instead of daily coordination.
Our secure, scalable model gives San Marcos businesses predictable costs, measurable results, and the flexibility to expand support as they grow—without adding overhead or compromising control.
Family Owned
Built on trust, run by family
20+ Years Experience
Decades of proven expertise
Free Estimates
for Commercial Cleaning
Clear pricing from the get go
Our Services
